Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (318) 325-4520 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

We understand that our customers' needs and comfort levels are unique. So, if you are not sleeping better during the first 90 nights, we will help you find a different solution.

If, with the purchase of a new Mattress Protector from Sleepy Hollow, you are unable to comfortable adjust to the support of your new mattress, you have up to the 90th day from delivery date to take advantage of our Comfort Guarantee.

  • We require you sleep on the new mattress for 30 days before exercising the option to re-select
  • If you select a mattress of greater value, you can simply pay the difference
  • If you select a model of lesser value, you will be issued a store credit for the difference
  • A delivery fee/exchange fee will be assessed
  • Guarantee is limited to ONE exchange

*All promotional or complimentary goods, services, discounts, and finance fees will be assessed upon exchange

Special orders, clearance merchandise, floor models, adjustable bases, mattress protectors, furniture, pillows, promotional and accessory items, warranty exchanges, and unsanitary/soiled beds are excluded from this program.

Price Match Guarantee
If you find the identical item with the same services advertised for less within 30 days of purchase, we will gladly refund the difference.